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For staff


From 18 May, support offered to University staff includes access to online mental health wellbeing resources through Big White Wall

University staff and students can from 18 May 2020 access free online mental health support with Big White Wall. This provides online mental health wellbeing resources, including a peer-to-peer community, self-guided courses, and creative tools to help members express how they are feeling. 

On Big White Wall, you are totally anonymous to other users, and your personal information is kept secure (see the Big White Wall’s privacy statement). The University will not be informed if you’ve signed up to Big White Wall, nor will it be advised of your activity on the service unless they are seriously concerned about your safety. Trained professionals monitor traffic on the site.

Access is via you can sign up under ‘organisation’ using your email address

Big White Wall is a new, additional way for the University to provide support to members of staff and students. During the current coronavirus crisis, it is more important than ever that people feel supported. Results from the 2019 staff survey told us that just under a quarter of staff felt the University does not care about their health and wellbeing and did not feel supported in managing stress. This figure is higher among academic colleagues, who additionally report difficulty in maintaining a good work-life balance. 

Sources of support available to members of staff can be viewed on HR's wellbeing webpages. Additional support related to the coronavirus pandemic, for example on home working and home schooling, can be found on the coronavirus webpages. 

The Staff Counselling Centre is available to members of staff with a University contract, who can refer themselves online in complete confidence. Members of staff in crisis should follow this link. The Student Counselling Service is also available online.

University and College staff and students resident in Cambridge are also eligible to join Qwell, an online counselling and wellbeing platform provided by MIND (Cambridgeshire, Peterborough and South Lincolnshire). 


18 May 2020